To start off I do everything I can to arrive at the agreed upon time and get you an accurate quote. Your time and schedule is important to me. Due to traffic or multiple jobs if there will be a change I will contact you as soon as possible.
During the quote I personally walk with you so I can be shown any spaces you would or would not like to be cleaned. For any specific stains I will be as accurate as I can to let you know if I will be able to remove the stain or if re-dyeing / replacement would be required. Read the remaining steps below …
1. AN ACCURATE QUOTE … read above for more of step one.
2. MOVING FURNITURE
Prepping the space is very important before I start to clean. Small furniture or easily transportable items are placed in another non carpeted space. This could be a hallway, kitchen or garage. For larger items that have wood or metal legs I place tabs underneath the legs to prevent moisture to transfer from the legs onto your carpet.
3. CARPET TRIMMING
Your carpets need a hair cut once in a while. 🙂 They truly do. As a carpet ages, carpet strands and fibers can sick further out and look uneven lending to the poor visual appearance of the carpet. If the fibers are left in place walking and general use will gradually pull them further and make the damage worse. If they are sticking out of your carpet … DON’T PULL ON THEM 😀 … a hole line of carpet can be permanently damaged.
What I do is literally crawl around looking for stray fibers and trim each fiber with specialty designed carpet scissors. The key is to cut slightly below the carpet height. Your carpets will look a lot better and be less prone to future damage.
4. PROFESSIONAL VACCUM
It is important to vacuum your carpets regularly. Dirt and grime left in your carpet act similar to sandpaper. When walked on this can affectively grind and prematurely ware out your carpet. Vacuuming before I professionally clean your carpets is even more important. When dry dirt and soil is hit with hot water some of the natural resins are released and may set potential stains. I have all the tools and techniques to remove the most challenging stains. However, if I can remove a good potion of dry dirt with a professional vacuum, I will.
5. CLEAN EQUIPMENT & CLEAN TECH
Bringing clean equipment into a home is an absolute must. It does not help anyone to smear soil or residue from other carpets onto your carpets. This is why I clean my equipment regularly inside and out. It is common for me to do a full cleaning on all of my equipment daily. As for your technician, I ware shoe covers or special indoor only shoes to clean your carpets. Wet carpets are very affective at attracting new dirt and dirty shoes would just work against the process.
6. SPECIFIC STAINS
If there are any specific stains that require a unique cleaning process I start with these first. This could be wine, wax, urine, ink, oil, etc… Cleaning the big stuff first makes for a more efficient workflow.
Time allows for the solution to work harder and this also allows me to use a calmer solution that is more gentle on your carpets. I usually let pre-spray sit for at least 10 minuets. For most areas I usually use little to no pre solution. I can do this because my powerful rotary jet extraction, industrial grade equipment does a phenomenal job with just pure, hot water.
After the pre-spray is down I give the carpets a quick brush with a tool specially designed to agitate carpets. This allows the solution to reach and saturate all portions of the stain. For light spots a once over is fine but for heavy spots I scrub back and forth with speciality tools to loosen the grit of the stain.
9. DWELL TIME
It is important for me to allow the carpet to dwell after agitation. This gives the solution time to work on any stubborn soil that needs time. Doing this step this allows me to use less solution and be more environmentally friendly and utilize natural or green products.
10. HOT WATER ROTARY JET EXTRACTION
My favorite part 🙂 Now that everything has been prepared I can professionally clean. Dirty carpet looks clean and like new again. Carpet needing just a light cleaning will be revived and lifted to a full and soft feel. For every pass with my hot water rotary jet extractor I do at least one dry pass. This will remove additional water and give a fast dry time.
11. AIR MOVER TRAIN SYSTEM
To reduce the dry time even further I place a air mover in a room after I am finished cleaning. Each air mover is repositioned at least two times to allow for even faster drying. I train up to 5 air movers so each room gets extended dry time. With 5 air movers it is common that the carpets are completely dry to the touch and ready to walk on right away.
12. GROOM THE CARPET
At this point your carpets are finished. We’ll not exactly. Your carpet fibers are facing in every direction. Taking the time to groom the carpet in a specific direction allows the carpet to stand tall and helps maintain its durability. Plus, professionally grooming makes your carpets look great.